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Business Inquiries

If you are interested in being our distributors or affiliates, or any other inquiry, please send an email to contact@vacos.com.

Media Inquiries

If you are a media, blogger or YouTuber and wanna spread out our brand with us, please reach our PR Team at pr@vacos.com.

Welcome to Vacos store! By purchasing a reborn doll from our store, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase: Product Description and Accuracy: We strive to provide accurate descriptions, images, and information about our reborn dolls. However, please note that the colors, sizes, and other details may vary slightly due to the nature of handmade products. We do our best to ensure that the product information is up to date, but we reserve the right to make changes without prior notice. Ordering and Pricing: By placing an order on our Vacos store, you confirm that you are legally capable of entering into a binding contract. All prices displayed on our store are in the specified currency and are exclusive of any applicable taxes, shipping, or handling charges. We reserve the right to modify the prices at any time without prior notice. However, the price charged for an order will be the price displayed at the time of checkout. Payment: We accept payment through the available payment methods on our Shopify store. You agree to provide accurate and complete payment information. We reserve the right to cancel an order if the payment is declined or if the information provided is found to be inaccurate. Shipping and Delivery: We ship our reborn dolls to the address provided during the ordering process. The estimated delivery time will be provided at the time of checkout. However, please note that these are approximate time frames and delays may occur due to factors beyond our control. Any additional customs duties, taxes, or fees incurred during international shipping are the responsibility of the buyer. Returns and Refunds: We strive to ensure your complete satisfaction with our reborn dolls. If you are not satisfied with your purchase, please contact us within [number of days] of receiving the product. Returns will only be accepted if the doll is in its original condition, unused, and undamaged. Shipping costs for returns are the responsibility of the buyer, unless the product is defective or damaged upon receipt. Refunds will be processed within [number of days] after we receive the returned item. Intellectual Property: All intellectual property rights, including copyrights and trademarks, related to our reborn dolls and their images belong to us. You are prohibited from using, reproducing, or distributing any of our intellectual property without prior written permission.

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